www.ficomobility.com is a property of Fico Mobility Private Limited, an Indian Company registered under the Companies Act, 2013
Information we collect
Contact Information We might collect your name, email, mobile number, scanned form of driving license and other documents, city, state, pincode, country, IP address.
Payment and billing information. We might collect your billing name, billing address and payment method when you book a ride and make payment. We NEVER collect your credit/debit card number or credit/debit card expiry date or other details pertaining to your credit/debit card on our website. credit/debit card information will be obtained and processed by our online payment partner.
Information you post. We collect information you post in a public space on our website or on a third-party social media site belonging to (www.ficomobility.com).
Demographic information. We may collect demographic information about you, the places you usually visit, locations to and from you usually book rides with us or any other information provided by you during the use of our website. We might collect this as a part of a survey and to provide better service.
Other information. If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We collect information directly from you. We collect information directly from you when you register for a ride or register as car owner. We also collect information if you post a comment on our websites or ask us a question through phone or email.
We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.
We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.
We use information to contact you: We might use the information you provide to contact you for confirmation of a booking on our website or for other promotional purposes.
We use information to respond to your requests or questions. We might use your information to confirm your registration.
We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
We use information for security purposes. We may use information to protect our company, our customers, or our websites.
We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products
We use information to send you transactional communications. We might send you emails or SMS about your account or a booking or a payment confirmation.
Sharing of information with third-parties
We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.
We will share information with the car owners and car users. We share your information with car owners and car users to make this site perform the service it offers.
We will share information with our business partners. This includes a third party who is associated with us for any purpose related to the functioning and services of this site. Our partners use the information we give them as described in their privacy policies.
We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.
We may share your information for reasons not described in this policy. We will tell you before we do this. Email Opt-Out.
You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email email@example.com. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your bookings.
Third party sites
In accordance with Information Technology Act 2000 and rules made there under, the contact details of the Grievance Officer are provided below:
Customer Care: 6200006460
If you have any questions about this Policy or other privacy concerns, you can also email us at firstname.lastname@example.org
Updates to this policy